LEGAL DOCUMENT

Privacy Policy

Your privacy is fundamental to our mission. This policy explains how ILM ORA collects, uses, and protects your personal information across our AI-powered learning platform.

📅Effective:Feb 2, 2026
🔄Updated:Feb 2, 2026
📋Version:1.2.0
0
Privacy Sections
0-bit
AES Encryption
0%
GDPR Compliant
0 Days
Change Notice Period
GDPR & Global Privacy Compliance

If you are located in the European Economic Area (EEA) or UK, you have additional rights under GDPR including access, portability, correction, erasure, and the right to object. California residents have rights under CCPA. Contact ilmora@texora.ai to exercise any of these rights.

🛡️

Our Commitment to Your Privacy

This Privacy Policy describes how ILM ORA ("we", "our", or "us") collects, uses, shares, and protects your personal information when you use our AI-powered learning platform and related services. It applies to all users — learners, instructors, and enterprise customers.

By accessing or using ILM ORA, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Service.
§01
Information We Collect
Personal, usage, and technical data we gather from you
Information You Provide
Name, email address, phone number, and contact details when you register.
Professional background, educational history, job title, and company for your learning profile.
Account credentials and authentication information.
Resume or CV data, preferences, and demographics submitted during enrollment.
Payment-related information processed securely by our third-party payment processor.
Ratings, feedback, and reviews you voluntarily submit on the platform.
Support messages and communications you send to ILM ORA.
Data We Collect Automatically
Courses accessed, progress made, assessments completed, and certifications earned.
Search queries, learning behavior patterns, and content usage analytics.
Device information: IP address, browser type, operating system, and device identifiers.
Session recordings and video/audio from live online class attendance.
Log files, error reports, and platform performance data.
Cookies and similar tracking technologies (see Cookies section below).
Approximate location inferred from your IP address.
Data From Third Parties
Profile information from third-party accounts (Google, LinkedIn) if you link them.
Demographic and marketing data from trusted data partners.
Employer or institutional data if you enroll through an enterprise account.
§02
How We Use Your Information
Purposes for which we process your personal data
Platform & Service Delivery
Delivering, maintaining, and improving our AI-powered learning platform.
Tracking your course progress, issuing certificates, and managing your learning profile.
Personalizing your learning experience through tailored content and AI recommendations.
Processing transactions, payments, and managing your subscription.
Sending push notifications and service-related communications.
Communication & Marketing
Responding to your inquiries, support requests, and feedback.
Sending service updates, feature announcements, and newsletters.
Marketing communications about new courses, offers, and events (with your consent).
You may unsubscribe from marketing emails at any time via the opt-out link.
Improvement, Security & Analytics
Improving our AI models, algorithms, and platform features.
Conducting A/B testing and product research.
Detecting, preventing, and responding to fraud, abuse, and security incidents.
Generating anonymized, aggregated analytics reports.
Ensuring compliance with legal obligations and enforcing our Terms of Service.
§04
Information Sharing
When and how your data is shared with third parties
Service Providers & Partners
Cloud hosting, infrastructure, and data storage providers.
Analytics services (e.g., Google Analytics) for usage monitoring.
Payment processors and billing service providers.
Customer support, live chat, and communication tools.
Advertising and marketing platforms (only with appropriate consent).
Instructors & Institutions
Instructors receive your enrollment, progress, and participation data for courses you join.
If you enroll through an employer or institution, relevant data may be shared with them.
Your name and profile may be visible to other learners in collaborative environments.
Legal & Business Transfers
We may disclose data to comply with applicable laws, court orders, or government requests.
To protect the rights, property, or safety of ILM ORA, our users, or the public.
In connection with a merger, acquisition, asset sale, or business restructuring.
We never sell your personal data to third parties for their own marketing purposes.
§05
Security & Data Protection
Technical and organizational measures to safeguard your data
Technical Safeguards
AES-256-bit encryption for data at rest and TLS/SSL for all data in transit.
Multi-factor authentication and role-based access controls.
Regular security audits, penetration testing, and vulnerability assessments.
Automated threat detection and real-time security monitoring.
Organizational Measures
Employee training on data protection and privacy best practices.
Strict need-to-know access policies — only authorized staff can access personal data.
Documented incident response and data breach notification procedures.
Regular security policy reviews and updates.
Compliance Standards
GDPR compliance for users in the European Economic Area and UK.
CCPA compliance for California residents.
Industry-standard data protection certifications and audits.
While we employ strong safeguards, no electronic system can guarantee absolute security.
§06
International Data Transfers
How your data may be transferred across borders
Cross-Border Processing
Our platform is hosted in secure cloud infrastructure.
If you access ILM ORA from the EEA, UK, or other regions, your data may be transferred internationally for storage and processing.
We ensure appropriate safeguards are in place for all cross-border data transfers.
Transfers outside the EEA are governed by Standard Contractual Clauses or other approved mechanisms.
EEA or UK users may request details on safeguards applicable to their data transfers.
§07
Your Rights & Choices
Your rights regarding your personal data and how to exercise them
Access, Portability & Correction
Request access to the personal data we hold about you.
Obtain a portable copy of your data in a commonly used format.
Correct or update inaccurate or incomplete personal information.
Review how your data is being processed and shared.
Deletion & Restriction
Request deletion of your personal data (subject to legal retention obligations).
Withdraw consent for data processing at any time, without affecting prior processing.
Object to or restrict certain types of data processing.
Lodge a complaint with a data protection supervisory authority in your country.
Communication & Marketing Choices
Opt out of marketing emails at any time via the unsubscribe link.
Manage notification preferences in your account settings.
Control cookie and tracking preferences via our Cookie Settings.
Do Not Track — there is no industry standard; we do not alter practices based on DNT signals.
§08
Cookies & Tracking Technologies
How we use cookies, pixels, and similar tracking tools
Essential & Functional Cookies
Strictly necessary cookies for authentication, security, and session management.
Functional cookies to remember your preferences and personalize your experience.
Load balancing and performance optimization cookies.
These cookies cannot be disabled without affecting core platform functionality.
Analytics & Marketing Cookies
Google Analytics (first-party cookies) to track usage trends and improve the platform.
You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
A/B testing and conversion tracking for feature optimization.
Marketing cookies to show you relevant course recommendations and ads.
Managing Your Preferences
You can manage or disable cookies via your browser settings at any time.
Where required by law, we will ask for your consent before placing non-essential cookies.
Disabling certain cookies may limit your ability to use some platform features.
We respect opt-out signals from Network Advertising Initiative and Digital Advertising Alliance members.
§09
Children's Privacy
Our policy regarding users under 13 years of age
Age Restrictions
ILM ORA is not directed at or intended for children under the age of 13.
We do not knowingly collect, maintain, or use personal information from children under 13.
Users between 13–18 must have verifiable parental or guardian consent.
If you believe a child has provided us with personal data, contact ilmora@texora.ai immediately.
Upon confirmation, we will promptly delete any such data from our systems.
§10
Data Retention
How long we keep your personal information
Retention Principles
We retain your personal data only as long as necessary to fulfill the purposes in this policy.
Account data is retained for the duration of your account and a reasonable period after closure.
Specific retention periods depend on the data type, service nature, and applicable legal obligations.
Financial records may be retained longer to comply with tax and accounting regulations.
You may request deletion of your data at any time, subject to legal retention requirements.
Anonymized or aggregated data may be retained indefinitely for analytics and research.
§11
Policy Updates & Changes
How we handle updates to this privacy policy
Notification Process
We may update this Privacy Policy at any time; material changes will be communicated in advance.
You will be notified via email and/or an in-app banner for significant changes.
The updated policy will show a revised 'Last Updated' date at the top of this page.
We provide a minimum 30-day notice period for significant changes affecting your rights.
Your Options on Updates
Continued use of ILM ORA after the effective date constitutes acceptance of the updated policy.
If you disagree with material changes, you may delete your account before the effective date.
You may access prior versions of this policy by contacting ilmora@texora.ai.
We encourage you to review this policy periodically to stay informed.

This privacy policy is part of ILM ORA's commitment to transparency. For our complete legal terms, visit our Terms of Service. For account support, contact ilmora@texora.ai.

Questions About Your Privacy?

Our privacy and support teams are here to help with any questions about how we handle your personal information.

🛡️
Privacy Team
ilmora@texora.ai
Data rights, GDPR & privacy queries
💬
Support Team
ilmora@texora.ai
Account & general assistance
Contact Privacy TeamGet Support